Privacy Policy
Your privacy and data security matter to us
Last Updated: January 2025
Introduction
TaxNaija ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our tax calculation tools, and interact with our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using TaxNaija, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
1. Information We Collect
Information You Provide Directly
- Contact Information: Name, email address, phone number, and physical address when you contact us or create an account
- Tax Information: Income figures, tax reliefs, deductions, and other financial data entered into our tax calculator
- Account Information: Username, password, and profile details when you create an account
- Communication: Messages, inquiries, feedback, and any content you submit through contact forms or support channels
Information Collected Automatically
- Device Information: Browser type, operating system, device type, and IP address
- Usage Data: Pages visited, time spent on pages, links clicked, and features used
- Cookies: We use cookies and similar technologies to enhance your experience and analyze usage patterns
- Tracking Technologies: Analytics tools to understand how users interact with our platform
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our tax calculation services
- To process your requests and send you requested information
- To send service-related announcements and updates
- To respond to your inquiries and provide customer support
- To improve and enhance our platform and user experience
- To analyze usage patterns and conduct analytics
- To detect and prevent fraudulent or unauthorized activity
- To comply with legal obligations and regulations
- To send marketing communications (with your consent)
- To enforce our Terms of Service and other agreements
3. Data Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, and destruction. These measures include:
- Encryption of data in transit using SSL/TLS technology
- Secure authentication mechanisms and password protection
- Regular security audits and vulnerability assessments
- Access controls limiting data to authorized personnel only
- Compliance with industry security standards and best practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted service providers who assist us in operating our website and conducting our business
- Legal Requirements: When required by law, court order, or government request
- Fraud Prevention: To detect, prevent, or address fraud, security, or technical issues
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Your Consent: When you explicitly authorize us to share your information
5. Tax Calculations Privacy
Your tax calculations and financial data entered into TaxNaija are treated with the highest level of confidentiality:
- We do not store your detailed financial information on our servers unless you create an account and explicitly save your calculations
- Calculations performed without an account are processed in real-time and not permanently stored
- We do not share your tax data with FIRS, third-party financial institutions, or any other entities
- Your data is encrypted during transmission and storage
- You can delete your saved calculations and account data at any time
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and maintain your preferences. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of some features on our platform.
7. Your Privacy Rights
You have the following rights regarding your personal information:
- Right to access the personal information we hold about you
- Right to correct inaccurate or incomplete information
- Right to delete your personal information (right to be forgotten)
- Right to restrict how we use your information
- Right to object to certain uses of your information
- Right to withdraw consent at any time
To exercise any of these rights, please contact us at privacy@taxnaija.org
8. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You can request deletion of your data at any time. We may retain certain information as required by law or for legitimate business purposes.
9. Third-Party Links
Our website may contain links to third-party websites and services. This Privacy Policy applies only to TaxNaija. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of TaxNaija following such changes constitutes your acceptance of the updated Privacy Policy.